YT
Yashmika T
1 reviews | Active since Sept 2017
21 Oct 2020, 13:09
Unfulfilled promo deal
As part of the Samung Note 20 upgrade promotion ,a 32 inch television was to be redeemed. After application via Samsung Members on the 25th September 2020 ,there has been no feedback on validation of the TV license. Samsung call center was contacted on an average of over 10 attempts with no solution or feedback again on escalation.
This is utterly appalling and an infringement on the Customer Protection Act.
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Vodacom's replyOfficial
21 Oct 2020, 14:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Oct 2020, 14:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team