1 reviews | Active since Dec 2016

02 Dec 2016, 12:03

Unfriendly and unhelpful staff

<p>Sad to say that after 22 years with Vodacom , I have decided to move my mother to a network provider who's staff are helpful and actually concerned about keeping its loyal customers. ****arney Vodacom has the most inept staff who are not aware of the products they offer, the ability to create a deal package or even care if the client is threatening to move carriers. If this is what Vodacom thinks of its loyal customers then maybe its time to move !!!</p>

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2016, 12:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team