kW
ken W

1 reviews | Active since Apr 2017

30 May 2017, 10:44

Unfinished Business

<p>i have been waiting for finalisation since December 2016 ,the equipment has been returned i now am still awaiting the refund of all charges against the combined data and equipment that was sold in error via call center .</p> <p>Vodacom merrily collects my money every month but is very reluctant to refund </p> <p>Poor show on one of our leading companies .....lets close this issue once and for all</p>

0
Replies (2)
Vodacom
Vodacom's reply30 May 2017, 12:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Jun 2017, 09:17
Official

Hi Ken

As discussed, this matter has now been resolved.

Regards,

RJ