Unfairly Declined a contract

<p>so i tried applying for a contract yesterday with Vodacom and to my supprise I was declined an reason for the decline was "</p> <p>Hi</p> <p> </p> <p>Your contract application is declined because you once had a vodacom contract and it is in legal</p> <p>Please call accounts department on ********** </p> <p>Regards</p> <p>Agrineth".</p> <p> </p> <p>this is really absurd as the last time i had a vodacom contract it was in 2010 and it was a Nokia N8 which was paid up in 2011/12 if i remember correctly but for some reason Vodacom never updated their. Now i called your leagl call centre and they telling me i owe Vodacom R1300, FOR WHAT? I paid up my account with Vodacom and I dont owe you anything and I never did. And I paid through VVM Attorney amount of R2200 if i remember correctly.</p> <p> </p> <p>please fix this and approve my application before i escalate this matter to the Ombudsman</p> <p> </p> <p>Thank you</p> <p> </p> <p> </p>