unfairly charged for a re occurring bundle on my invoice
<p>I buy data every month with my contract airtome . </p> <p>Last month I selected recurring bundle so I won't have to buy next month.</p> <p> </p> <p>To my surprise they added it to my monthly bill!! </p> <p>I never accepts that term and condition no warning about what was going to happen I didn't sign for it...</p> <p> </p> <p>I even continued to buy power bundles, if I knew they were charging me I wouldn't of bought power.bundles because I'm.already getting data.</p> <p> </p> <p>I'm a loyal Custer for 5 years this is unfair..</p> <p> </p> <p>Where must I cough out 661 from? </p> <p>The call centre was so rude with me very dissapointed </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
no one has contacted me and my payment is due!!!!
no one has contacted me and my payment is due!!!!
