Unfairly Blacklisted via Vodacom

I've been absolutely disgusted with the service of vodacom. During November 2019 I app**** for fibre through vodacom and to-date no response has been forthcoming.

I have been in constant communication with vodacom and with no success. During March 2020 my daughter's contract (under which I've been paying) has been suspended without communication.

Contacting the Vodacome Customer Care I've been informed that my name has been Blacklisted with the company due to monies owing for the fiber application.

Due note that no installation has been done at my place for the fibre application nor any communication indicating that I owe monies to the company.

I feel victimized by vodacom that both myself and daughter has been blacklisted and credit score suspended. It's also unfair that I should pay for work that has not been done nor any communication informing myself of process.

Dear Peter with your assistance it would be highly appreciated if this issue could be rectified immediately.

Kind Regards, Dhelia Van Kesteren.