DW
Daniel W
1 reviews | Active since Nov 2022
23 May 2023, 17:23
Unfairly blacklisted
Was blacklisted by Vodacom last year October after I had the account settled via debit order. I have contacted them countless times and been on the phone with their consultants for four hours (this is not exaggerating). No matter what I do I can not be helped. Once you've been blacklisted by Vodacom you're f##kd
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Vodacom's replyOfficial
24 May 2023, 08:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 May 2023, 08:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team