Unfairly and Unnecessarily been handed over to Legal

<p>I requested early cancelation of my contract (due to extremely unsatisfactory serivce) and was issued with a settlement / early cancellation quote. I made payment of the full amount on the quotation and confirmed my cancellation request.</p> <p>3 weeks later I received ANOTHER invoice with a further amount due After many frustrating phone calls I was informed that the current month was not included in the initial settlement quote and that I need to pay a further amount. I then paid the 2nd closure amount, and made it very clear that all Services are to be CANCELLED and that I am not liable for payment of any furhter amounts.</p> <p>Thereafter I received monthly invoices from Vodacom with a R0 balance. <br />I have now been handed over to Legal Collections for an alleged outstanding account of R2 421,12, plus interest and costs!!</p> <p>I have spoken to at least 6 consultants from Cancelations, Accounts, Pre-Legal, and your Support Desk.<br />All of whom confirmed that the 2 numbers linked to my account have been CANCELLED and was on PRE-PAID. I do not owe Vodacom any money but yet have been handed over to your attorneys.</p> <p> </p> <p>I am in absolutely no way indebted to Vodacom as I have paid TWO settlement / account closure amounts and all services were (supposed to be) cancelled.</p> <p>Mr. J. Benade</p> <p> ********** </p> **********