1 reviews | Active since Dec 2016

09 Dec 2016, 21:33

unfair treatment of a customer

<p>so i had two contracts with vodacom fell a month behind because was put on short time when things got back to normal paid my arears in full but ofcouse i was already put on itc by vodacom for not paying;so called the accounts department and just about every department nobody could assist me to clear this i think this is very unfair treatment and nobody at vodacom was competant enough too assist me i think its unfair to me too still have this against my name want this issue resolved</p>

0
Replies (3)
Vodacom
Vodacom's reply10 Dec 2016, 06:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update09 Aug 2017, 14:20
Reviewer Update

Still not resolved as I am still listed and paid vodacom in full is this what valued clients mean too you guys?

's update09 Aug 2017, 14:23
Reviewer Update

Still not resolved as I am still listed and paid vodacom in full is this what valued clients mean too you guys?