sM
segomotso M
1 reviews | Active since Aug 2020
16 Sept 2020, 21:30
unfair treatment from vodacom (VODASHOP VRYBURG)
its been almost another month since i made a complain on this platform and im still not assisted. it has been months paying for a phone that i dont use and Vodashop vryburg says my phone is missing how they also dont know (took it for repairs) .. i hope cancelling their debit orders will now make them assist me.
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Vodacom's replyOfficial
16 Sept 2020, 22:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Sept 2020, 22:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team