Unfair treatment from Vodacom to suspend my account to there negligence

So on Saturday 14th Jan '23 i wrote a review about the service i have been receiving from Vodacom and how unfair they have been treating me. It has now escalated to Vodacom suspending my account on Monday 16th Jan '23. I called a manager at a Vodacom store and explained everything to him and he has been keeping updated of the progress of what is happening and even he is struggling with Vodacom management to sort my account out.

I think this is just pathetic of how i am being treated for the mistakes there cancellation departed made and there customer service department made on my account and now I'm sitting with a suspended account, not being able to make calls or use my wifi.

This is very disappointing.