Unfair treatment by vodacom

<p>I tried to take a contract phone with Vodacom Savanah Branch in Polokwane, from the guy called Phenias, Phenias told me it was approved and then he gave me a phone, I have noticed that it was not yet actitvated the second day after I took it and luckily on third day Phineas calls me to tell me he did not activate the phone as yet while we were still on call with him, I realised I actually don't want the phone I had and asked him if it's possible for me to change the phone and he said yes, whe he tried to lodge an applican for me I was denied to be given a contract whereby Vodacom told him I actually do not qualify to take a phone so I must therefore alao being the ine he gave back, I was actually excited because it meant a decrease in expenses, ohryt surprisingly month end of that month vodacom deducted more than was exoected include the debit for the phone they said I did not qualify which I took it back to the store not because I wanted to but because they sais I do not qualify to take a credit, I then called vodacom to fix the matter n they couldn't I had to reverse the money, now it escalated my credit with them whereby this month on the 1st of November they deducted R5491 from my bank account which was supposed to be the money for my car, imagine how complicated my life had been that day, I had to use my petrol to drive for about 2 hours to solve the matter only to find remajs that were unacceptable from the two assistant managers in the branch who said there us nothing they could whereby I had to force them makw calls to check the matter and Phenias had ni better explanation, I still have a record that I took when I was communicating with Phenias and he assured me that the problem was fixed but the R5491 raised some questions, the next thing when I called vodacare they told me the matter is fixed but they rather put an amount of money into my vodacom account instead of my vank account since its the one they messd up with, so I need the money in my account rather and they must olease add the money I used for transportation and the bank charges for reversing twice</p>