Unfair treatment by vodacom

<p>Good day, I wrote to you last month about vodacom which claimed I had a contract with them and I wasn't aware of it, whereby they deducted a lot of money from my bank account in two consecutive months ( October and November the 1st) which left me with a negative balance and a struggle to pay up my car, they said the problem is sorted and they put R13 000 and something into my vodacom account and I requested them to put some in my vank account but they never did, they want the money for themselves which is a day light ******* and that time I wasn't actually satisfied with the amount of money they compesated me with because of the treatment I got and also the money spent on petrol and tyres when I wanted to resolve the matter, I hope they also took a stand to negotiate with me first the amount the compesated me with, I think the one I was credited was too little for the damage they have caused to my bank account, so my patience is been lost, the money was never in my bank account and I NEED it</p>