Unfair treatment.

Vodacom will always dissapoint. 1st my home internet data Sim was upgraded by Thembisile n little on a lesser package but I later realized that it won't be enough as we still have studies. Call to cancel Matshepo upgraded my Sim on 150gig that was great however she did not advise that the data Sim won't work on a pocket router it require a home router. Called again I was told by Genvive that it will take 2-3 weeks for a reversal. I took more than 5 calls to finally get the data working. Then called Ashika to cancel cause I have a data that ain't working. She gave me a very nice deal. Home router, laptop n 10mbps data package for R299 n I ask her of the deal is only for them she said yes not available instore. She did the upgrade later she calls telling me her manager said the deal is now R349. I told her I can't accept additional amount n she said then we need to cancel. I told her I'm not canceling she must tell her manager to call me to resolve my inquiry. No call I call today spoke to a gentleman I didn't get his name he just transferred my call without telling me. Xoli answered n told me she has just spoken to Ashika n she will call me back as soon as she's done with the customer. I'm still waiting n I can tell you I won't get a call cause no 1 wants to take responsibility for not providing the incorrect information. All I want is the deal I was offered.