1 reviews | Active since Aug 2014

02 Aug 2016, 09:03

Unfair treatment

<p>I'm so hurt. I have been Vodacom's client since the inception of this network but when I try to open a cellphone contract with the company i'm declined. The past two years I wanted to open a cellphone contract with Vodacom but my application was declined and the very same day I went to Cell C and app****, to my surprise the application was approved. I'm now using my Vodacom simcard in the cell c phone. On the 28th of July I went to Game shop at Wonderpark to open a cellphone contract with Vodacom network in order to get a voucher of R3000. 00 and the contract was declined. Really this has hurt me to the cor. </p>

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Replies (1)
Vodacom
Vodacom's reply02 Aug 2016, 09:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team