Unfair treatment

<p>I have been a client of Vodacom for 10 years. When I wanted to upgrade they refused because I was listed on the credit bureu. I provided proof that I am not behind whit any payment, but still they refused. Direct Axis listed me there although I am not in arrears with them. The promise to look at this problem, since the problemis with them. I submitted 4years payment proof to vodacom, STILL they refuse to upgrade my phone. I have been a loyal customer for years and this is how I am treated??</p> <p> </p> <p>I want this problem resolved ASAP, since I urgently need a phone.</p>