PM
Palesa M
1 reviews | Active since Dec 2016
01 Feb 2019, 08:51
Unfair treatment
So I took my phone in for repairs last year. I haven't had a reply from the vodashop until I decided to go there, only to find out that Vodacom Jabulani Mall has been closed. I called Vodacom repairs 3 weeks back and I was told that they will mail my phone within 2 weeks when I called again this week I was told I will be told about the status of the phone this week. I just want my phone back is that hard to ask, and why is it taking this long if I took it in last year August.
I want my phone bac****!!
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
01 Feb 2019, 09:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2019, 09:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
01 Feb 2019, 10:09Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact *** [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact *** [free from Vodacom numbers].
Regards
Consumer Website Team
Vodacom's reply01 Feb 2019, 10:09
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact *** [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact *** [free from Vodacom numbers].
Regards
Consumer Website Team
PM
Palesa M's updateReviewer Update
01 Feb 2019, 10:21Everytime I report disatisfaction you guys say you can't get a hold of me. I'm so disappointed in Vodacom. You guys are really the worst network in South Africa. You can never fully commit to solving someone's problem. I hate yall!!! You are the most disgusting networ****
PM
Palesa M's update01 Feb 2019, 10:21
Reviewer Update
Everytime I report disatisfaction you guys say you can't get a hold of me. I'm so disappointed in Vodacom. You guys are really the worst network in South Africa. You can never fully commit to solving someone's problem. I hate yall!!! You are the most disgusting networ****