LM
Lynette M

1 reviews | Active since Aug 2017

18 Aug 2017, 13:03

Unfair treatment

My contract with Vodacom is "cancelled" due to misleading telesales. But it is NOT cancelled. They are still going to bill me for the "cancelled" contract and then I must contact them to arrange for the refund once they collected the router.

0
Replies (1)
Vodacom
Vodacom's reply18 Aug 2017, 13:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team