Unfair treatment

<p>To all, Here is the story. I pre-ordered a Samsung S8+ from Vodacom in April 2017. On 2 May 2017 they phoned me to confirm. We discussed it over the phone and they said they will phone back the next day. The next day they confirmed, but I realised they ordered the S8 instead of the S8+. So I told them to correct it. In that package I was supposed to get the accessories package worth about R1300 from Vodacom. Then I waited until 3 June 2017 with no phone delivered or communication. I phoned 3 June 2017 only to find out the order was messed up and they just cancelled the whole thing. Angry I told them to fix it. So we did the order all over again. I told them that I want the accessories package - which supposedly includes the screen guard etc. as advertised for the pre-orders. They made a note and told me it is fine they will do. With the confirmation call I also confirmed this. Guess what - with delivery they only sent me the phone and a voucher I do not want! I am furious! What can I do now?</p> <p> </p> <p>All I want is the accessories package for the pre-order of the Samsung S8+ that I should have gotten have they not messed up the order!</p>