Unfair treatment

<p>I took my mom's phone 2mnths ago to after discovering she couldn't hear the people calling her, about 3weeks without feedback we went to check why it takes so long to fix phone when we were told it takes 7 days, we were told phone was misplaced, n repair centre was called n Simon promised he will call us as he also noticed it has been on the system for long, we have since been driving up n down to vodacom cause he doesn't bother to give us update about cellphone till this day no call from him</p>