SN
Smangele N

1 reviews | Active since Mar 2019

18 Jul 2023, 10:55

Unfair service

Me and my daughter recently we were ****** of our Huwai Nova y 9 insurance approve to pay onlu my through insurance with a levy of R705 on but when we got. The I was told I have to buy two SIM card with 65 rand each but my query is have already bought them when I received my contract. This is day light *******

0
Replies (1)
Vodacom
Vodacom's reply18 Jul 2023, 12:05
Official
 
Dear Customer
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team