DS
Duane S
1 reviews | Active since Nov 2016
16 Jun 2022, 17:51
Unfair price increases
There is no email contact available for Vodacom hence I have to use HP. As a pensioner I cannot afford your increases. Thought that data was to get cheaper. Can my data contract be cancelled without any cost as I do not have a device coupled to it.
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Vodacom's replyOfficial
17 Jun 2022, 08:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jun 2022, 08:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team