TH
Twarisani H
1 reviews | Active since May 2018
29 Jul 2022, 00:01
Unfair practices
I app**** for a contract with Vodacom and was granted the contract. The agent who handled my appmication made an error and issued me a new cell number. Vodacom agree to do a replacement but is now saying i need to do a completely new application and the prices for my initial contract have gone up.
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Vodacom's replyOfficial
29 Jul 2022, 07:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jul 2022, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team