Unfair Practice
Vodacom data ****! Bought 100 MB for one day and 1 GB for 7 days to be used from 23:00 PM till 05:00 AM. Now at 23:00 PM I'm automatically switched to night data use. 25 MB that's left in my one day account will get depleted. I'm totally shocked at this unfair practice. Please Vodacom refund my depleted data as this is nothing short of *******.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Feb 2018, 06:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Feb 2018, 06:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Feb 2018, 08:46Good day
Thank you for taking my call.
We have attended to this matter and it has been resolved.
Thank you for bringing this matte to our attention.
Regards
Moddy
Best regards,
Vodacom's reply14 Feb 2018, 08:46
Official
Good day
Thank you for taking my call.
We have attended to this matter and it has been resolved.
Thank you for bringing this matte to our attention.
Regards
Moddy
Best regards,