mW
morne W
1 reviews | Active since Jan 2014
05 Dec 2017, 18:08
UNFAIR PRACTICE
CEO'S ATTENTION
How can it take 8 months to conclude a new contract and to deliver a New phone , thats paid for every month - No contract , No phone . Vodacom is failing their Customer
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Dec 2017, 06:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Dec 2017, 06:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Dec 2017, 09:46
Good day
Thank you for the posting.
I have escalated this matter to the CEO office as requested. Our records reflects a service request in that area.
We apologise for any inconvenience caused.
Regards
Moddy
Best regards,
Vodacom's reply06 Dec 2017, 09:46
Official
Good day
Thank you for the posting.
I have escalated this matter to the CEO office as requested. Our records reflects a service request in that area.
We apologise for any inconvenience caused.
Regards
Moddy
Best regards,