HG
Herman G

1 reviews | Active since Aug 2010

04 Dec 2015, 09:42

Unfair practice

Vodacom who isn't a perfect network, who still runs on EDGE, after battling for 12 years to get proper signal in Table View, who STILL expires my data which I've paid for.<br> Vodacom whom I've been a loyal customer to for 12 years, who I've in the last year tried to make payment arrangements and still discontinued my service on NUMEROUS occasions without notification. I was informed via weekly smses on both my numbers to upgrade my phones, ONLY to get told by Vodacom that they've infact DOWNGRADED my lines!??? <br> This because VODACOM can't stick to arrangements made I'm penalised for their imperfect system??<br> So after 12 years I'm finally being shown the door to rather go upgrade with another service provider, as they're NOT willing to \accommodate"me any longer??? As in ***!??<br> What the hell is going on in this country?? Where the hell did the customer service dissappear to??<br> I'm in absolute shock that Vodacom can so brazenly chase their long loyal customers away!<br> Unbelievable. """

0
Replies (1)
Vodacom
Vodacom's reply04 Dec 2015, 09:48
Official
Hello Cheesed OFF,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,