AK
Alan K
1 reviews | Active since May 2021
13 May 2021, 11:05
Unfair penalties
End of February vodacom put my debit order through early and it bounced, my pension does not go into my account early. Now vodacom is charging me penalties which I refuse to pay. I was told today that they are going to suspend my account.
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Replies (2)
Vodacom's replyOfficial
13 May 2021, 13:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 May 2021, 13:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AK
Alan K's updateReviewer Update
13 May 2021, 15:01Unhappy with Lance
Can't wait for my contract to end!!!
Paid R101 penalty for a debit order returned because vodacom put it through early.
Can't wait for my contract to end!!!
Paid R101 penalty for a debit order returned because vodacom put it through early.
AK
Alan K's update13 May 2021, 15:01
Reviewer Update
Unhappy with Lance
Can't wait for my contract to end!!!
Paid R101 penalty for a debit order returned because vodacom put it through early.
Can't wait for my contract to end!!!
Paid R101 penalty for a debit order returned because vodacom put it through early.