OM
Olebogeng M
1 reviews | Active since May 2019
03 May 2019, 21:48
Unfair payments
Hello Peter I made a contract with vodacom for a cellphone contract but didn't like the devices within 7 days I returned the devices back to them it got lost within the courier but they managed to locate it. After several efforts made to cancel the contract I endured the fees that I'm not sure what are for. Now they want me to pay those amounts and they want to take me to the lawyers for that.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 May 2019, 12:50 Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 May 2019, 12:50
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 May 2019, 10:23 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have responded email. Regards Consumer Website Team
Best regards,
Vodacom's reply07 May 2019, 10:23
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have responded email. Regards Consumer Website Team
Best regards,