GA
Gert Arnold-Greeff

1 reviews | Active since Jul 2013

06 Apr 2015, 19:10

Unfair mid-contract price increase

My wife and I both received a nasty surprise from Vodacom, informing us about the price increase with 5 months to go on our contract. We believe this to be unfair practice and false advertising. In all your promotions it's R## X 24 Months. We will not be renewing our contracts with Vodacom, we would rather support a network that values their customers.

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Replies (1)
Vodacom
Vodacom's reply07 Apr 2015, 06:29
Official
Hello GAG12,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team