MP
MARLENE P

1 reviews | Active since Jul 2014

20 Jan 2017, 11:49

UNFAIR LISTING WITH CREDIT BUREAU

<p> </p> <p>VODACOME IS USELESS HERE ARE MY LAST REQUEST NOW IT IS TIME TO GO TO THE PRESS.......</p> <p> </p> <p>Attached please find invoices you have been sending me and demand letter for a contract I have never signed or taken out with Vodacom. I have spoken to a consultant on the phone and have send e-mails regarding this matter.</p> <p> </p> <p>Vodacom has now black listed my name at ITC with this amount for something I have never taken from Vodacom or signed for I have never and will never take a contract out from Vodacom. This all started with the transition between Auto page and Vodacom.</p> <p> </p> <p>If this is not rectified within the next 24 hours and if name has not been cleared at ITC I will inform the press and we all know how they love to write about stories like this so I suggest you give this matter very urgent attention for I am trying to apply for a bond and this is against my name. Something that does not belong to me.</p> <p> </p> <p>If you need any further information regarding this matter please contact me urgently in order for us to sort this asap.</p> <p> </p> <p>Regards</p> <p> </p> <p>Darren Prinsloo</p> <p> ********** </p> **********

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Replies (2)
Vodacom
Vodacom's reply20 Jan 2017, 12:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 Jan 2017, 14:28
Official

Dear Client

We responded to you via email in order to resolve this matter.

Kind regards

Vodacom Consumer Website Team