1 reviews | Active since May 2016
Unfair listing
Back in 2023 I took up a new line with Vodacom and unfortunately an error was made due to no explanation from the store, after taking up the line I was informed that an amount of R130 will be debited from my account and I naturally relaxed…a few days later with no warning my phone signal went off as well as my wifes phone as well, actually all my lines lost signal (I have a fee contracts with Vodacom, I then called in and found out that it was due to non payment of the account (the new line), at the time I believe I was paying over R3000 in total, well immediately went to Shoprite and paid and my lines were restored, but Vodacom listed it as non payment to the credit bureau, to date it still reflects badly on my credit, it never bothered me until now, I am in the process of finacing a vehicle and that bad payment record is affecting me badly, but to begin with I think it was listed unfairly, I have never ever since 2005 missed a payment and at the time I was paying over R3000 close to R4000 and you listed me for R130?? And worst part said no payment. Can this be corrected please as it has already impacted negatively, I didn’t even take 3 hours after finding out I needed to pay the R130, had the store informed me I will need to oay this amount in person it will not be debited I would have paid same day but they only made me pay for the sim and activation and not the prorata amount for the data and watch, may we kindly correct this please
