CM
Carmen M
1 reviews | Active since May 2019
26 Sept 2019, 08:56
unfair listing
I have settled my vodacom account but it still shows on ITC ! please update ITC immediately and provide me with a paid up letter! ***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Sept 2019, 09:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Sept 2019, 09:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
09 Oct 2019, 13:57Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that our Legal Department has provided you feedback with regards to your query. Regards, Consumer Website Team
Our records indicate that our Legal Department has provided you feedback with regards to your query. Regards, Consumer Website Team
Vodacom's reply09 Oct 2019, 13:57
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that our Legal Department has provided you feedback with regards to your query. Regards, Consumer Website Team
Our records indicate that our Legal Department has provided you feedback with regards to your query. Regards, Consumer Website Team