NP
Nerusha P
1 reviews | Active since Jan 2022
25 Jan 2022, 16:00
Unfair Issue
I worked for Vodacom about 7 years ago, I was with them for almost 20 years, I resigned. I now after 7 years gets a message that I'm handed over to legal department and a legal company to hand me over for an outstanding amount of R995, which I only find out about today, I think this is so wrong and unfair on so many levels especially now that I cannot afford to pay this. The account number is: K*** - Nerusha Pillay - ***, kindly look into this and please resolve.... Disappointed ex staff member...... Thank you
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Replies (2)
Vodacom's replyOfficial
26 Jan 2022, 08:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Jan 2022, 08:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Jan 2022, 12:29Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly note that our records indicate that you were in contact with the relevent team on the 25-01-2022 and was advised accordingly with regards to your query. Should you have any further query relating to the account, you more then welcome to chat directly with our Legal Team on *** (Free from any Vodacom simcard) Regards Consumer Website Team
Best regards,
Vodacom's reply26 Jan 2022, 12:29
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly note that our records indicate that you were in contact with the relevent team on the 25-01-2022 and was advised accordingly with regards to your query. Should you have any further query relating to the account, you more then welcome to chat directly with our Legal Team on *** (Free from any Vodacom simcard) Regards Consumer Website Team
Best regards,