SM
Shaheed M
1 reviews | Active since May 2023
05 May 2023, 18:40
Unfair increase
Vodacom unilaterally increased my fees from 493 to 749. No negotiations, no call just imposed on us. This is more than R250 increase. Meanwhile we are stuck with 3.3% salary increase. Vodacom is parastic and dominating other firms as they all sing the same tune. Perhaps we should lodge with the Competition Tribunal.
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Vodacom's replyOfficial
06 May 2023, 11:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 May 2023, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team