1 reviews | Active since Feb 2017

14 Feb 2017, 13:33

Unfair handover

<p>Vodacom has to be by far the worst service provider, my account got handed over because of a mistake that was done at the branch. When I went back to get clarity I find out that the consultant that helped me had actually lost my documents and now my credit record is ruined and they not even remorseful about it

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Replies (1)
Vodacom
Vodacom's reply14 Feb 2017, 14:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team