sF
siniko F

1 reviews | Active since Jul 2013

26 Nov 2017, 10:34

UNFAIR DECLINED

i feel like i was unfairly declined by vodacom due to the fact that i have an account that is in arears even though im paying and its just one month

i feel like i can submit an appeal to this decision if its possible

i can even asked for a proof from my creditor that im paying them

thanks

0
Replies (1)
Vodacom
Vodacom's reply27 Nov 2017, 06:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,