ID
Igsaan D

1 reviews | Active since Jul 2013

18 Apr 2017, 16:21

Unfair Customer Treatment

<p>Dear Vodacom</p> <p>I was contacted by Lesley Abels from Vodacom who advised that my 5 gig data has been allocated (18 days late), however I am not satisfied.</p> <p>A colleague of mine Heinrich Hagen upgraded with the same commencement date, same type of deal only with a different device and his 5 gigs data is valid for two months however mine is only valid for one. Where's the fairness in this?</p>

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Replies (1)
Vodacom
Vodacom's reply18 Apr 2017, 16:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team