1 reviews | Active since Jul 2013
Unfair Customer Treatment
<p>Dear Vodacom</p> <p>I was contacted by Lesley Abels from Vodacom who advised that my 5 gig data has been allocated (18 days late), however I am not satisfied.</p> <p>A colleague of mine Heinrich Hagen upgraded with the same commencement date, same type of deal only with a different device and his 5 gigs data is valid for two months however mine is only valid for one. Where's the fairness in this?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
