Unfair contract upgrade

<p>When I upgraded my vodacom contract in January 2015, it was not explaned that the premature upgrade months gets added to you new 2 year contract. I upgraded to a Red VIP contract @ R2000 per month and have to pay this for an extra 12 months and can't upgrade or renew my contract for another year. This must surely be unconstitutional to add previous upgrade months to the more expensive new contract! Furthermore the iPhone 6, that I got only worked for 15 months. After 2 weeks Vodacom notified me that the phone can't be repaired and I had to buy a refurbished iPhone from Vodacom for R4500. As I write this review, the new iphone is also in for repairs, it loses reception up to 20 times per day.</p> <p>I have been a loyal vodacom customer for more than 15 years but have never received such unfair and poor service. </p> <p> </p> <p>I hope Vodacom gives urgent attention to this matter </p>