oB
oupa B
1 reviews | Active since Dec 2019
22 Jun 2022, 13:57
UNFAIR CHARGES
Vodacom is unreasonably increase how they charge my data, after I complained about the fee hike, now I have run out of data, I have 300BG for DSTV only but this month it has depleted very much earlier than usual. I WANT TO CANCEL THIS STUPID CONTRACT WITHOUR PENALTY,NOT HAPPY AT ALL
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Replies (2)
Vodacom's replyOfficial
22 Jun 2022, 14:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Jun 2022, 14:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
oB
oupa B's updateReviewer Update
24 Jun 2022, 11:39Thank you very much VODACOM and I withdraw my previous comments, thanks for clarifying issues, am a happy customer now, thanks again
oB
oupa B's update24 Jun 2022, 11:39
Reviewer Update
Thank you very much VODACOM and I withdraw my previous comments, thanks for clarifying issues, am a happy customer now, thanks again