1 reviews | Active since Sept 2014
Unfair charges
Since July2017 vodacom has been deducting my data unfairly. The amount that would last me for about a month has been used less than 2weeks. When they announced that people affected will be refunded I thought I was one of them but to my surprise nothing happened. This is really unacceptable.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team