RJ
Rosemary J

1 reviews | Active since Sept 2015

06 Apr 2017, 21:16

Unfair Business Practise

<p>Hi,</p> <p>IF I dont get any feedback/assistance regarding the reported matter then I`ll be forced to report the matter to CGSO/National Consumer Commisioner/National Consumer Tribunal,</p> <p> </p> <p>No Feedback</p> <p>Good Day,</p> <p>Hi, regarding the below email that was sent ********** ********** on the 31/03/2017, no one rep**** to the email or aknowledged the email or stating that you will attend to it, please supply me with the below and I will also send you the power of attorney for the person who is assisting me with this matter,</p> <p> </p> <p>Regarding the cellphone contracts( ********** 2581/ ********** 3678),</p> <p>Can you please provide me with information/documentation how it was approved,</p> <p>Please supply me with all the necessary information/documentation?</p> <p>Will wait to hear from you,</p> <p>Sophia Leander</p> <p><br />Apr 4, 2017<br />2 days ago<br />Official business reply:<br />Dear Customer,</p> <p>Thank you for making us aware of your complaint.</p> <p>Kindly be advised that a consultant will make contact with you in due course to assist with your query.</p> <p>***Please note*** Beware of phishing ****s.</p> <p>Vodacom will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Vodacom Consumer Website Team</p>

0
Replies (1)
Vodacom
Vodacom's reply07 Apr 2017, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team