Unfair business practices

Item: Vodacom
Rating: 1
Author: Andile M

Hello Peter,

I paid out my account in full and Vodacom is messing up my credit they allege that I owe them.

They have been requesting for my ID For several times without action. My credit score reflect a huge amount.

Helpful (0)

Replies (2)

Andile M's updateReviewer Update

03 Nov 2022, 00:50

I also don’t understand why Vodacom is not compliant with the section 125 and 126 of the national consumer Act , this is *****

Andile M's update03 Nov 2022, 00:50

Reviewer Update

I also don’t understand why Vodacom is not compliant with the section 125 and 126 of the national consumer Act , this is *****

Vodacom's replyOfficial

03 Nov 2022, 07:08

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply03 Nov 2022, 07:08