MM
Mfundo M
1 reviews | Active since Sept 2020
01 Oct 2020, 07:21
Unfair business practice
I had a debt from vodacom. Then they transferred my matter to their debt collectors know as MBD. I have settled the amount they required but I have not received my paid up letter. When I call vodacom they transfare me to their debt collectors and I am not getting any help from them.
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Vodacom's replyOfficial
01 Oct 2020, 09:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Oct 2020, 09:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team