1 reviews | Active since Jun 2017
Unfair business practice
<p>I bought 7 days data bundles and 30 days data bundles, and I'm charged from the 30 days data bundles instead of the 7 days as they have a short lifespan expring in 7days, I regard this as an unfair business practice which I'm going to report to the Competition Commission for probing. Your call centre agents needs trainning on telephone etiquette. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day,
As per our telephonic discussion , this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day,
As per our telephonic discussion , this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian