Unfair business ethics, ****

Vodacom is a ****mer, I was with them for more than 20 years but the service that I received now is gobsmacking. I called them early in May to cancel my contract which was expiring end of May. Their useless consultant decided to change my contract to another 2 year contract, after I realize that they will debit my account because an sms came through, I called again to sort that mess, another top up contract was created and an amout of R339 was debuted from my account. I called again it was cancelled and this time with the help of the manager Fatima. Later I received a call that I owe Vodacom an amount of R600 because of their data and top up airtime. I always buy my data on vodapay app and only use data when I'm on the road. I have wifi at home even at work. So they want me to pay money which I never authorized or entered I to an agreement with them.