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ntombifikile N
1 reviews | Active since Dec 2013
30 Jul 2019, 10:51
Unfair blacklisting
I had a contract with them and ended the contract in 2016. After that this year 2019 i got a call from attorneys that i am being blacklisted my account has been handed over to the attorneys without any statements recieved showing that i must pay. What i know i have settled my account bt now m owing an amount of R16000
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Vodacom's replyOfficial
30 Jul 2019, 11:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jul 2019, 11:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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ntombifikile N's updateReviewer Update
19 Sept 2019, 09:13No consultant has called me I am still waiting for response
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ntombifikile N's update19 Sept 2019, 09:13
Reviewer Update
No consultant has called me I am still waiting for response