UNFAIR BLACK LISTED

Item: Vodacom
Rating: 1
Author: Khethiwe N

I had a contract cancelation query with Vodacom contract that I thought was dealt with and resolved on the 12 July 2024 when I email them the proof of my last payment, only to find out now when I am purchasing a property that they have listed me as a bad paying customer.

Without even them notifying me or even sending me any invoices of outstanding amount that they are claiming I owe them.

If I was not in position of purchasing the property I wouldn't even know that I was in their bad books.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 May 2025, 11:59

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 May 2025, 11:59

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Khethiwe N's updateReviewer Update

08 May 2025, 12:08

Thank you so much, I will wait for their contact.

Khethiwe N's update08 May 2025, 12:08

Reviewer Update

Thank you so much, I will wait for their contact.