Unfair Billing

Good Day

Last year I took out Fiber with Vodacom through Edwin Ratlabala prior to that I was using Metro Fiber directly and the only reason I agreed to move over to vodacom wad because I told that its a month to month service as well through Metro Fiber. I was just informed by the cancellation department that I will be charged a fee for cancelling. I have a huge problem regarding that as I was misinformed by Edwin and he has assured me that he is under the impression that the deal is a month to month one and I should not be having any issues or any additional charges when I have given Vodacom calendar month notice. I am very upset that as sales stage one is misinformed just to get the sale going and I feel I should not be charged for being misinformed. Can this matter be dealt with urgently and rectified as well. As I will not honor no additional charges.