Unfair Billing

On the evening of 30th September 2017, I discovered that my phone was not able to connect to the internet. I then used the My Vodacom app that had shown me that I had no data or airtime left. I then exchanged 100 of my talking points in order to gain 100 MB of data that I had required in order to sort out something important. This morning (1 October 2017) I checked my balance and discovered that my data and airtime balance was back, as well as the 100MB of data that I had bought using my talking points. As a loyal Vodacom customer, I do not appreciate being incorrectly billed as this is not the first incident. I am saving up my talking points and think that it is only fair for the exchange to be reversed.