Unfair Airtime Disappeared

<p>Morning</p> <p>i realized that my airtime disappeard then called Vodacom-spoke to Sibusiso. All he could tell me was there was a subscription on my phone with Oprah Telecommunications and that he cancelled it but will only take 72 working hours to reflect on my side. This is unnacceptable as I have not done this subscription and now I still have to wait for it to be cancelled? What does this mean for me at the mean time? Another loss on that 72 hours? Another thing is that the website address he gave me is not available on the web so what do I do? how do I claim back my airtime lost that I have no consent of giving to?</p> <p>Vodacom should be able to do more that just say it takes 72 hours and i should lay a complaint with a non existent Website address.</p> <p> </p>